FREQUENTLY ASKED QUESTIONS

So glad you asked...

How many treats can I give my horse per day?

Most horses can enjoy a few treats a day without any issue. They’re designed to be small rewards, not full meals. Think “a few cookies” rather than “half the bag.” If your horse has a special dietary need (like Cushing’s or EMS), it’s always best to double-check with your vet about daily limits.

What is the shelf life?

Because our treats are dehydrated (with no preservatives beyond a touch of salt), they’re best enjoyed fresh:

Unopened bags: up to 6 months if stored in a cool, dry place. After opening: about 4–6 weeks for peak freshness.

Tips to extend freshness:

- Store opened treats in an airtight container (glass jars, plastic tubs, or even a freezer-safe bag work well).
- Keep them in a cool, dark spot. Heat and light speed up nutrient loss and moisture changes.
- Avoid humid areas if possible. Moisture is what shortens shelf life the fastest.
- For long-term storage, treats freeze beautifully; just portion them into airtight bags, and thaw treats as needed.

How should I store my treats?

We recommend keeping them either in the resealable bag they came in, or another airtight container in a cool, dry location out of direct sunlight. This is especially true if you live somewhere where humidity is high!

How long will my order take to ship?

We like our treats to be as fresh as possible. Orders will be fulfilled within 1-3 business days from the date purchased. Once shipped, you should have your horse treats within another 3-6 days! 

Do you offer subscriptions?

Yes! You can set up a subscription so your horse’s favorite treats show up like clockwork. Subscriptions mean you never run out, you save a little, and your horse gets to look forward to their stash without you lifting a finger (other than opening the bag).

Can I give Lucky Chestnut treats to my dog?

Dogs love our Banana and Carrot treats! Our Alfalfa treats contain a small amount of food-grade peppermint oil, which can be toxic to dogs in large (we're talking LARGE) quantities. Because of this, we don’t recommend feeding our Alfalfa treats to your dog.

What’s your refund/return policy?

We’re dedicated to the happiness of horse people and their horses. If you’re not 100% happy with your purchase, we want to make it right for you! Please email us at howdy@luckychestnut.com at any time with your questions.

  • Connection

    Every treat is a moment to strengthen and celebrate the bond between you and your horse.

  • Quality

    Wholesome ingredients packed with nutrients, crafted to nourish, delight, and support your horse’s well being with every bite.

  • Care

    Handcrafted with care and intention, every treat reflects the love we feel for horses.